HHA is committed to empowering our community to end homelessness by utilizing data to identify best practices and gaps in services.

That assessment process is only as powerful as the data included in the assessment.

HMIS — or the Homelessness Management Information System– is the data system that the Okaloosa and Walton County Continuum of Care and HHA utilize to track the needs and services of people experiencing homelessness in our community.

Organizations that receive federal grants are required to utilize HMIS but all organizations serving the homeless are encouraged to do so. The more data we have the better we can understand what services need to be prioritized to effectively address homelessness.

Read more about HMIS below and apply for a license today:

HMIS Agency Portal

Here you can learn about HMIS, access HMIS policies and procedures documents, apply for an agency license, submit compliance documents, and apply for employee licenses for your team.

Learn More: What is HMIS?

The Homeless Management Information System (HMIS) provides an electronic case management system including software, hardware, internet services as appropriate, and all training to various homeless service providers in the effort to end homelessness. HMIS is mandated by the US Department of Housing and Urban Development (HUD) in an attempt to quantify homelessness, track services provided by community agencies, and report progress towards ending homelessness.

Learn More: HMIS Enrollment Process

HHA’s enrollment process for HMIS involves 3 steps:

  1. Apply for an Agency License using the black button above. Once the application is complete our system administrator will work with One Roof, HHA’s HMIS vendor, to have your organization added to the system.
  2. Apply for individual licenses for employees who will be using the HMIS system. After your agency license has been approved and your organization has been added to HMIS, you can begin the process of enrolling your employees as users of HMIS using the blue button above.
  3. Attend HMIS training with One Roof. Once an employees license has been approved by HHA, they will receive an email with instructions on how to register for basic training with One Roof. Once basic training is complete, a license will be issued and the employee may begin using HMIS.

To protect the privacy and confidentiality of clients, organizations using HMIS must agree to strict privacy and security safeguards. Those safeguards are listed in the Policies and Procedures Manual below. Every year HHA conducts HMIS monitoring to ensure these standards are being met. Organizations using HMIS can use the grey button above to submit their compliance documents in advance of this monitoring.

Learn More: FL 505 HMIS Policies and Procedures
Learn More: HMIS Public Notice for HHA

HHA receives funding from the U.S Department of Housing and Urban Development to provide services for homeless and near homeless individuals and their families. A requirement of this funding is that the agency participates in HMIS, the Homeless Management Information system for the Program Management System of the Southeast (PromisSE), which collects basic information about clients receiving services from this Agency.

This requirement was enacted in order to get a more accurate count of individuals and families who are homeless and to identify the need for different services. We only collect information that we consider to be appropriate. The collection and use of all personal information is guided by strict standards of confidentiality.

A copy of our Privacy Notice describing our privacy practice is available to all consumers upon request. You do have the ability to share your personal information with other area agencies that participate in the network by completing a Release of Information form or verbally consenting to the Release of Information. This will allow those agencies to work in a cooperative manner to provide you with efficient and effective services.

The collection and use of all personal information is guided by strict standards of confidentiality. A copy of our Privacy Notice can also be found in our HMIS Policies and Procedures.