HMIS

HHA is committed to empowering our community to end homelessness by using data to identify best practices and gaps in services. That process is only as strong as the data included in it. The Homeless Management Information System (HMIS) is the data system the Okaloosa and Walton County Continuum of Care uses to track the needs of and services provided to people experiencing homelessness in our community.

Organizations that receive federal grants are required to use HMIS, but all organizations serving people experiencing homelessness are encouraged to participate. The more complete our data is, the better we can understand which services need to be prioritized to address homelessness effectively.

HMIS Agency Portal

APPLYING FOR/RENEWING your HMIS License is a three-step process that must be completed annually.


Step 1: Apply/Renew AGENCY LICENSE

New applicants must submit a signed participation agreement and provide information on their HMIS administrator and security officer. The administrator and security officer must re-sign their agreements annually. Click below to submit these documents.

Step 2: Apply/Renew EMPLOYEE LICENSE

This step cannot be completed until you’ve completed Step 1: Apply/Renew AGENCY LICENSE.
Licenses must be renewed annually and agencies must certify that employees with access to HMIS have a background check on file. New employees must complete HMIS training prior to their license being granted. This training must be re-certified each year. Click below to begin the license application or renewal process for your employees.

Step 3: Submit Monitoring Documents

This step cannot be completed until you’ve completed Step 1: Apply/Renew AGENCY LICENSE.
Organizations using HMIS must agree to strict privacy and security safeguards to protect client confidentiality. These requirements are outlined in the Policies and Procedures Manual and the Privacy and Security Checklist. As part of annual compliance, HHA conducts HMIS monitoring each year to ensure these standards are being met. Click below to submit your documents for monitoring.

Learn More: HMIS Public Notice for HHA

HHA receives funding from the U.S Department of Housing and Urban Development to provide services for homeless and near homeless individuals and their families. A requirement of this funding is that the agency participates in HMIS, the Homeless Management Information system for the Program Management System of the Southeast (PromisSE), which collects basic information about clients receiving services from this Agency.

This requirement was enacted in order to get a more accurate count of individuals and families who are homeless and to identify the need for different services. We only collect information that we consider to be appropriate. The collection and use of all personal information is guided by strict standards of confidentiality.

A copy of our Privacy Notice describing our privacy practice is available to all consumers upon request. You do have the ability to share your personal information with other area agencies that participate in the network by completing a Release of Information form or verbally consenting to the Release of Information. This will allow those agencies to work in a cooperative manner to provide you with efficient and effective services.

The collection and use of all personal information is guided by strict standards of confidentiality. A copy of our Privacy Notice can also be found in our HMIS Policies and Procedures.

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